Creating a JSM Request
Booking is available on your Jira Service Management (JSM) portal, with suggestions and conflict detection.
Requirements
To enable booking on JSM, you must have:
Jira Service Management installed and active.
A configured Booking Flow in a Jira service project.
A workflow transition from the first status back to itself.
Info
When creating a Booking Flow in a new Jira project, a company-managed software project is automatically created. If you want to create a Booking Flow on a service or business project, you must first create the Jira project manually. Once created, you can select it when creating a Booking Flow from a template.
Creating a JSM Request
Open your JSM Project Settings.
Go to Request management > Request types.
Click Create request type > Create blank.
Choose a request Name (for instance “Book a car”).
Select a Portal group.
Choose your Work type (for instance “Car Booking”).
Click Add.
Remove “<p>Powered by Apwide Booking</p>” from the Booking field description.
Click Save changes.

JSM Request Configuration Example
JSM Request Example

JSM Request Creation Example

JSM Request View Example