Breadcrumbs

Action: Create Apwide Booking

Use the Create Apwide Booking action in Jira Automation to create a new booking in a booking flow.

This action helps you automate booking creation based on Jira events, such as a work item transition. You can use it to create one or multiple bookings and link them to a work item.


Requirements

  • Access to Jira Automation

  • Familiarity with Jira Automation concepts (triggers, actions, smart values)

  • An existing booking flow in the Booking App


Add the Create Apwide Booking Action

  1. Create or edit an automation rule in Jira Automation.

  2. Select a trigger for the rule (for example, Work item transitioned).

  3. Select Add component or Add to branch.

  4. Search for and select Create Apwide Booking.

  5. Configure the fields:

    1. Booking Flow: The booking flow to create a booking in.

    2. Summary: The summary of the booking request. Smart values are supported.

    3. Booking start: Start date and time of the booking in ISO format. Smart values are supported.
      Example: {{now.plusBusinessDays(9)}} or {{issue.customerfield_XXXXX}}

    4. Booking end: End date and time of the booking in ISO format. Smart values are supported.
      Example: {{now.plusBusinessDays(15)}} or {{issue.customerfield_XXXXX}}

    5. Resource name: The resource assigned to the booking. Must exist in the Booking Flow.

  6. Save and enable the automation rule.

Result:
A booking is created automatically when the rule is triggered.

image-20260319-113712.png
Example of Create Apwide Booking Jira Automation Action


Verify the Automation Execution

To verify that the booking was created:

  1. Open the automation rule audit log.

  2. Review the execution details and actions performed.

  3. Open the related work item.

  4. Check the activity or linked bookings.


Example: Automatically Book Equipment

A company manages conference room bookings.

  1. A conference room is booked through a work item.

  2. The work item transitions to the Book Equipment status.

  3. A Jira Automation rule is triggered.

  4. The rule creates bookings for each required equipment using the Create Apwide Booking action.

  5. The equipment bookings use the same dates as the room booking.

  6. The bookings are linked to the original work item.

Result:
All related bookings are visible from the same work item. Users can track their status and take action if needed.